From analysis to smart solutions
Every company is different. That's why we listen first, and then suggest what fits.
Process analysis and consulting
We look at how work flows in your company, from the first customer call to the finished job, and find where time, money and energy are lost.
What we do
- Interviews and on-site visits: how calls, appointments, orders and documents are handled today
- We map every process step by step and find bottlenecks, duplicate work and sources of errors
- We measure where time goes: waiting, searching for information, re-entering data
- A clear report with prioritised recommendations
- On request: we research and compare suitable products and software for you, according to your requirements and budget
Your benefits
- Less time spent searching for information and documents
- Fewer errors from manual copying and lost notes
- Clear responsibilities and smoother handovers between staff
- A roadmap you can implement step by step
Automation
Tasks that repeat every day run automatically, with less waiting and fewer typing errors.
What we automate
- Appointments, confirmations and reminders
- Forms and data entry: information is captured once and passed on automatically
- Reports and overviews that build themselves
- Notifications to staff when something needs attention
- Connecting your existing tools, such as calendar, email and spreadsheets, so data flows between them
- On request: advice on which automation tools fit your company
Your benefits
- Shorter processing times and faster answers for customers
- Fewer errors, because data is entered only once
- Fewer missed appointments thanks to reminders
- More staff time for customer work
AI solutions
Artificial intelligence that understands and speaks Kurdish, for tasks that used to need a person on the phone or at the desk.
What we build
- Phone assistant Sara AI: answers calls and books appointments
- Chat assistant for your website
- Answers to frequent questions: opening hours, prices and services
- Speech to text: conversations become notes you can search
- On request: advice on which AI tools fit your company, and what they cost
Your benefits
- Available outside opening hours too
- Shorter waiting times for customers
- Consistent answers in Kurdish
- Your team can focus on complex cases
How we work
In clear, small steps, without disrupting your daily business.
Talk & analyze
We learn about your challenges and needs.
Solution
A clear plan, including cost and timeline.
Delivery & support
We put the solution in place and support you afterwards.
Sara AI, the phone assistant that speaks Kurdish
Sara AI answers customer calls in Kurdish Sorani. See three examples:
Clinics & practices
A patient calls while your team is busy treating others. Sara AI answers, finds a free slot and books the appointment.
- Calls answered while the team is busy
- Fewer interruptions for the team
- Appointments go straight into the calendar
Beauty salons
Your hands are busy and the phone rings. Sara AI books the appointment and notes the service, even in the evening and at weekends.
- Bookings even after opening hours
- Service and time recorded together
- Customers get a confirmation
Large companies
Customer service with many calls a day. Sara AI handles common requests, records issues and books technician visits, so staff have more time for complex cases.
- Shorter waiting times for customers
- Every request gets its own reference number
- More time for complex cases
- سڵاو، کلینیکی ددان. من سارام، چۆن یارمەتیت بدەم؟Dental clinic, I'm Sara. How can I help?
- سڵاو، ددانم ئازاری هەیە، دەمەوێت ژوانێک.Hello, I have a toothache and need an appointment.
- ببورە بۆ ئازارەکەت. کەی دەتەوێت بێیت؟Sorry to hear that. When would you like to come?
- ئەگەر بکرێت ئەمڕۆ دوانیوەڕۆ.This afternoon, if possible.
- تکایە کەمێک چاوەڕێ بکە، سەیر دەکەم کاتێکی بەتاڵ هەیە…One moment please, let me check for a free slot…
- بەڵێ، ئەمڕۆ کاتژمێر ٤ بەتاڵە. ناوت چییە؟Yes, 4 pm today is free. What's your name?
- ئاراس ئەحمەد.Aras Ahmed.
- سوپاس ئاراس. ژمارەی تەلەفۆنەکەت چییە؟Thanks Aras. What's your phone number?
- ٠٧٥١ ٢٣٤ ٥٦٧٨0751 234 5678
- ژوانەکەت بۆ ئەمڕۆ کاتژمێر ٤ تۆمار کرا. ئێستا نامەیەکی پشتڕاستکردنەوەت بۆ دەنێرم. ✓You're booked for 4 pm today. I'm sending you a confirmation text now.
- سڵاو، سالۆنی جوانکاری. من سارام، چۆن یارمەتیت بدەم؟Beauty salon, I'm Sara. How can I help?
- سڵاو، دەمەوێت ژوانێک بۆ قژبڕین و ڕەنگکردن.Hello, I'd like an appointment for a cut and colour.
- بە دڵنیاییەوە. کەی دەتەوێت بێیت؟Of course. When would you like to come?
- شەممە، دوانیوەڕۆ.Saturday afternoon.
- تکایە کەمێک چاوەڕێ بکە، سەیر دەکەم کاتێکی بەتاڵ هەیە…One moment please, let me check for a free slot…
- بەڵێ، شەممە کاتژمێر ٤ بەتاڵە. ناوت چییە؟Yes, Saturday at 4 is free. What's your name?
- ناوم شیلانە.My name is Shilan.
- سوپاس شیلان. ژمارەی تەلەفۆنەکەت چییە؟Thanks Shilan. What's your phone number?
- ٠٧٧٠ ٣٤٥ ٦٧٨٩0770 345 6789
- تەواو، شەممە کاتژمێر ٤. نامەیەکی پشتڕاستکردنەوەت بۆ دەنێرم. ✓Done, Saturday at 4. I'm sending you a confirmation text.
- سڵاو، خزمەتگوزاری کڕیاران. من سارام، چۆن یارمەتیت بدەم؟Customer service, I'm Sara. How can I help?
- سڵاو، ئینتەرنێتی ماڵەوەم زۆر هێواشە.Hello, my home internet is very slow.
- ببورە بۆ ئەوە. تەکنیکارێک بۆت دەنێرین. کەی بۆت گونجاوە؟Sorry about that. We'll send a technician. When suits you?
- سبەینێ بەیانی.Tomorrow morning.
- تکایە کەمێک چاوەڕێ بکە، سەیر دەکەم تەکنیکارێک بەتاڵە…One moment please, let me check if a technician is free…
- بەڵێ، سبەینێ کاتژمێر ١٠ دەگونجێت. ناوت چییە؟Yes, tomorrow at 10 works. What's your name?
- کاروان عەلی.Karwan Ali.
- سوپاس کاروان. ژمارەی تەلەفۆنەکەت چییە؟Thanks Karwan. What's your phone number?
- ٠٧٥٠ ٤٥٦ ٧٨٩٠0750 456 7890
- داواکارییەکەت تۆمار کرا، ژمارە ٤٨٢١. نامەیەکی پشتڕاستکردنەوەت بۆ دەنێرم. ✓Your request is logged, number 4821. I'm sending you a confirmation text.
What Sara AI can do
What Sara AI does on the phone.
Appointments
Books, moves and cancels appointments.
Answers questions
Opening hours, services and prices.
Knows your customers
Recognizes returning customers by their phone number.
Kurdish Sorani
By voice and by chat.
Always available
24 hours a day, 7 days a week.
Everything in one place
All conversations and appointments in one dashboard.